Abuse and Neglect in the Health Care Setting

Abuse and Neglect in the Health Care Setting

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8 AM - 4 PM MST (M-F)

Faculty: Donna L Atherton RN, MSN, NP and Carol Pierini MA

Successful Completion: Complete entire module, complete the exam with a passing score of 80% or better, and complete the evaluation form.

Estimated Time to Complete Activity: 60 minutes.

CEUs: HIPAA Exams is authorized by IACET to offer 0.1 CEUs for this program. CEU Information


The purpose of this educational training module is to broaden your understanding of the TJC Provision of Care Standard for abuse and neglect and to ensure you understand the responsibility to report abuse.

Course includes a video and audio component with stand-alone exam.

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Learning Objectives

  • List the criteria for identifying victims of abuse and neglect. 
  • Discuss patient rights to be free from mental, physical, and verbal abuse.
  • Explain how to ensure that actual or suspected cases of abuse or neglect are identified and reported to the Social Services Department.

Target Audience

This educational program is designed and developed for Registered Nurses, Physician Assistants, Nurse Practitioners and anyone need to adhere to TJC standards.

Table of Contents

Abuse and Neglect:

Table of Contents

  • Abuse and Neglect in the Health Care Setting 
  • Legal
  • Course Purpose and Learning Objectives 
  • Background 
  • Ethics, Rights, and Responsibility Standard: RI.2.150 
  • Provision of Care Standard: PC.3.10 
  • Know the Types of Abuse and Neglect 
  • Legal Liability to Report Abuse and Neglect 
  • Recognition of Abuse and Neglect 
  • Assessment of Abuse or Neglect 
  • Reporting Abuse or Neglect 
  • Staff Education: What You Must Know 
  • End of Course Quiz

Course Content Example 1:

Know the Types of Abuse and Neglect

Types of abuse and neglect a person may be subjected to:

Abuse – Intentional maltreatment of an individual that may cause injury, either physical of psychological.

Mental Abuse – humiliation, harassment, and threats of punishment or deprivation

Physical Abuse – hitting, slapping, pinching, or kicking, controlling behavior through corporal punishment.

Sexual Abuse – sexual harassment, sexual coercion, and sexual assault

Neglect – the absences of minimal resources to meet basic needs. Neglect includes with-holding or inadequate provisions of food and hydration, clothing, medical care, and good hygiene. It may also include placing the individual in unsafe or unsupervised conditions.

Course Content Example 2:

Legal Liability to Report Abuse and Neglect

Persons mandated to report:

  • Childcare custodians
  • Medical Practitioners
  • Non-medical practitioners involved in the care of a patient.

All of these categories are protected from civil and criminal liability. Immunity from liability also extends to the taking of photographs and x-rays, and dissemination of them with the required reports.

Note: Persons not mandated to report are encouraged to report suspected abuse and neglect. Such persons are protected from civil and criminal liability.

Course Content Example 3:

Assessment of Abuse or Neglect

Health Professionals use S.A.F.E questions to assess domestic violence:

S. Questions regarding stress and safety. Example – Do you feel safe in your relationship?

A. Questions regarding fear and abuse. Example – Have you been physically hurt or threatened by your partner?

F. Questions regarding family and friends. Example – Do your parents or siblings know about the abuse?

E. Questions regarding an emergency plan. Example – Do you have a safe place to go in an emergency?


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