Diversity and Inclusion Training



Toll Free
9AM - 5PM CST (M-F)

Faculty: Teresa Saul


Successful Completion: Complete entire module, complete the exam with a passing score of 80% or better, and complete the evaluation form.


Estimated Time to Complete Activity: 60 minutes.


CEUs: HIPAA Exams is authorized by IACET to offer 0.1 CEUs for this program. CEU Information


Free Certification of Completion available instantly for download or printing upon successful completion.


Diversity and Inclusion Training, also referred to as Cultural Competency Training

The purpose of this course is to provide you with an understanding of what it means to have a diverse and inclusive organization through providing examples, real world scenarios, and best practices.

Course includes an interactive elearning with stand-alone exam

How to Purchase

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Learning Objectives

  • Define diversity, inclusion, discrimination, adverse action, and protected class
  • Describe the benefits and challenges of having a diverse workplace
  • Identify the types of discrimination
  • Identify the protected classes
  • discuss how to create a diverse and inclusive workplace
  • Explain unconscious bias

Target Audience

Diversity and Inclusion training (Cultural Competency) should be taken by all employees of an organization - including leadership. All diversity and inclusion programs should require a training component such as this.

Table of Contents

Course Content Example 1:

Unconscious Bias

Unconscious bias is defined as prejudice or learned stereotypes for or against a person, thing, or group that are often considered to be unfair. These prejudices or stereotypes are usually automatic and unintentionally triggered by our brain while making a snap decision. Most of the time you are unaware of how prejudices or stereotypes are impacting your decisions and/or behavior; as a result, it's an unconscious bias.

Course Content Example 2:

The People

The identity of an organization is created by its people, their behaviors, values, and goals. Companies strive for excellence and the key to creating excellence is teamwork. When inclusive teams are created with a wide range of backgrounds and experience, employees and organizations are set on a course for success.

Diversity and inclusion haven't always been a top priority for many organizations causing a gap in employee relationships. It's important to be mindful of the differences between yourself and your coworkers due to gender, race, religious and cultural background to avoid creating an unwelcoming environment.

Course Content Example 3:

Diversity Issues - Generation Gaps

By 2025, 75% of the workforce will be made up by millennials and younger

With the workforce changing, the workplace is undergoing a rapid change, including overall culture and what is expected of an organization when it comes to diversity and inclusion

Employees from other generations may have difficulties adapting to these changes in the workplace, which could lead to misunderstandings, frustrations, and even employee separation if an organization does not take steps to address it.


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3 Attempts to Pass Your Exam

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